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Thursday, November 12, 2009

AMUL Milk Supply Chain


Amul (Anand Milk Union Limited), formed in 1946, is a dairy cooperative movement in India. It is a brand name managed by an apex cooperative organisation, Gujarat Co-operative Milk Marketing Federation Ltd. (GCMMF), which today is jointly owned by some 2.8 million milk producers inGujarat, India[1].


AMUL is based in Anand, Gujarat and has been a sterling example of a co-operative organization's success in the long term. It is one of the best examples of co-operative achievement in the developing economy. "Anyone who has seen ... the dairy cooperatives in the state of Gujarat, especially the highly successful one known as AMUL, will naturally wonder what combination of influences and incentives is needed to multiply such a model a thousand times over in developing regions everywhere."[2] The Amul Pattern has established itself as a uniquely appropriate model for rural development. Amul has spurred the White Revolution of India, which has made India the largest producer of milk and milk products in the world[citation needed]. It is also the world's biggest vegetarian cheese brand [3].

Amul is the largest food brand in India and world's Largest Pouched Milk Brand with an annual turnover of US $1050 million (2006-07) [4]. Currently Amul has 2.8 million producer members with milk collection average of 10.16 million litres per day. Besides India, Amul has entered overseas markets such as Mauritius, UAE, USA, Bangladesh, Australia, China, Singapore, Hong Kong and a few South African countries. Its bid to enterJapanese market in 1994 had not succeeded, but now it has fresh plans of flooding the Japanese markets [5]. Other potential markets being considered include Sri Lanka.

Dr Verghese Kurien, former chairman of the GCMMF, is recognised as the man behind the success of Amul. On 10 Aug 2006 Parthi Bhatol, chairman of the Banaskantha Union, was elected chairman of GCMMF.

500 gram pack of Amul Cheese
100 gram pack of Amul Butter

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Wednesday, November 11, 2009

new Guidance for ISO 9001

New edition of ISO 9004 maps out the path forward to "sustained success"

11/11/2009 13:32 (16:37 minutes ago)

The FINANCIAL -- The just-published new edition of ISO 9004 provides organizations with a model for "sustained success" in today's complex, demanding, and ever-changing environment.

ADVERTISEMENT

ISO 9004:2009, Managing for the sustained success of an organization – A quality management approach, is the third edition of the standard first published in 1987. It is intended to support the achievement of sustained success by any organization, regardless of size, type or activity, by a quality management approach.

Bob Alisic, leader of the task group responsible for the ISO 9004:2009 comments: "While the goal is initially to ensure the production of 'good' products and services, leading to the achievement of customer satisfaction, the longer-term purpose is to ensure the economic survival of the organization. The new edition gives guidance on how an organization should adopt a systematic approach to achieve this."

"ISO 9004:2009 provides guidance for the continual improvement of an organization's overall performance, efficiency and effectiveness based on a process-based approach. It focuses on meeting the needs and expectations of customers and other relevant parties, over the long term, and in a balanced way," ISO reported.

Compared to ISO 9001:2008 which ensures quality management of products and services, while enhancing customer satisfaction, ISO 9004:2009 provides a broader perspective of quality management, particularly for performance improvement. It will prove useful to organizations whose top management wishes to move beyond ISO 9001, in pursuit of ongoing improvement, measured through the satisfaction of customers and other stakeholders.

ISO 9004:2009 allows organizations to enhance the quality of product and service delivery to their customers by promoting self-assessment as an important tool to enable organizations to:

Benchmark their level of maturity, covering leadership, strategy, management system, resources and processes
Identify their strengths and weaknesses


Identify opportunities for either improvements or innovation, or both.


The self-assessment tool may become a key element during the strategic planning processes in any organization.

Jose Dominguez, a leader of the ISO 9001 task group comments: "The objectives of customer satisfaction and product quality are extended in ISO 9004:2009 to include the satisfaction of interested parties and the performance of the organization. The combination of ISO 9001 and ISO 9004 will allow you to get the most of your quality system.”

ISO 9004:2009 replaces ISO 9004:2000. It makes substantial changes to its structure and contents of the earlier edition based on eight years’ experience of implementing the standard worldwide and introduces changes intended to improve consistency with ISO 9001 and other management system standards. An example of an important (maybe the most important one) change in the structure of ISO 9004 is that the “body” of the standard starts with the chapter giving guidance on how to manage an organization aiming for sustained success and not how to build a quality management system.

Although ISO 9004:2009 complements ISO 9001:2008 (and vice versa), it can also be used independently. It is not intended for third-party certification, regulatory, or contractual use, nor as a guide to the implementation of ISO 9001:2008. To help users get the best out of the standard, an annex gives a clause-by-clause correspondence between ISO 9001:2008 and ISO 9004:2009.




SOURCE

guidance for ISO 9001

Guidance for ISO 9001 Improvements

Wednesday, November 11, 2009
posted by qicguru 8:00 AM

Customer Service

ISO 9004 provides guidance for organizations to consider to improve performance in helping on how to meet the requirements of ISO 9001:2008. Some thoughts for organizations to consider when pursuing performance improvements:

  • Identification and setting objectives for the implementation of actions toward improvement
  • Customer-centric
  • Assisting in focusing on management to provide resources
  • Issues relevant to assessment and management of risks
  • Improving product realization through processes and measurement analysis
  • Guides for possible benchmarking
  • Identifying project management to achieve progressive and continual improvement

In this day and age, it is not enough to merely meet requirements. What is a necessary fact of today, is those who do not exceed the expectations of their customers, will simply not be able to compete. Organizations must learn to go beyond what is required to a new level of quality management, which will result in a sustained level of success. If your organization is struggling with how to acheive this goal, there are many competent business management consultingfirms which can assist you in achieve this sustained result.





SOURCE

Friday, November 6, 2009

list of ISO 9000 consultants in INDIA

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