Track

GA

Saturday, June 19, 2010

JOBS: Work abroad

SERVICE PROPOSAL
TECHNO-QUEST MANPOWER CORPORATION is a duly licensed recruitment agency operating under the laws of the Republic of the Philippines. Our company specializes in providing Foreign Employers with Filipino Professionals, Skilled, Semi-skilled and unskilled workers.

TECHNO-QUEST MANPOWER CORPORATION has extensive knowledge and expertise in all phase of overseas recruitment and has consistently exhibited professionalism in its dealing with foreign principals and workers. Possessing these capabilities,TECHNO-QUEST can very well meet your manpower requirements.

CAPABILITIES/SERVICES OFFERED

1.0 SOURCING/MANPOWER POOLING

      TECHNO-QUEST maintains a manpower pool of ready-to-leave workers called from private and public employment offices located in key regions of the country. If required, workers not identified/available in our existing pool, TQMC shall make all the arrangements for the immediate sourcing/identification of the needed workers.

2.0 PRE-SCREENING/SHORTLISTING

      Our workers who are recommended for possible overseas employment are carefully screened and rigidly tested. An overall appraisal of their suitability for the job is done through in-depth interviews geared towards gaining a deeper insight to the applicant’s qualification and competence. The applicant’s psychological and intelligence test’ results are also given considerable weight in choosing the appropriate workers.

       All the credentials submitted by the applicants are properly cross-checked and verified. Three (3) or Four (4) qualified applicants for every position is then short listed and referred to the employer for interview and/or selection.

3.0 FINAL SELECTION

       TECHNO-QUEST can provide our client’s representative with all the facilities and assistance in making their final selection fast and efficient. If so desired, TQMC can do the final selection of their needed workers for and in behalf of our foreign employers with full guarantee on the workers competence and capabilities. Should our clients found them unfit for the employment, our company agrees to provide a replacement, free of charge, inclusive of round trip airfare to and from the job site.

4.0 TRADE TESTING

        Upon the employer’s request, TQMC may arrange skill testing designated to test and assess the actual skill required by our principals with credible and accredited government and private institution/trade test center.
5.0 MEDICAL EXAMINATION
        All selected workers are required to undergo and pass the standard medical examinations which includes among others, chest x-ray, complete blood test, dental and physical check-up, urinalysis, fecalysis, and the mandatory Acquired Immune Deficiency Syndrome (AIDS) test. The said examination is conducted in cooperation with SAN MARCELINO MEDICAL CLINIC, SM LAZO MEDICAL CENTER, some of the few hospital and medical clinics duly approved and accredited by the Department of Health (DOH), Philippine Overseas Employment Administration (POEA), and the Royal Embassy of Saudi Arabia, Manila, to conduct medical and physical examination for overseas workers. An official written medical report may be provided to the employer upon request.

6.0 PROCESSING/DOCUMENTATION

        TECHNO-QUEST is staffed with competent personnel needed to process the required documents of selected workers. Our documentation specialist personally monitor and ensure the prompt processing for passports, employment contract, travel and exit pass, tax exemptions, visas, and other related clearance and documentation.

7.0 PRE-DEPARTURE ORIENTATION SEMINAR

        To further ensure performance, TECHNO-QUEST MANPOWER CORPORATION conducts intensive orientation session to better prepare workers for the psychological demands of the jobs. These sessions include among others the information of the country of destination, principal’s company policy, employment terms and conditions, principal’s expectation on selected workers and other pertinent information.

        However, this should not prevent the foreign employer to conduct a comprehensive orientation on their company policies and procedures as well as details of the work coverage and responsibilities of each worker.

8.0 TICKETING AND SEND-OFF SERVICES

        Our experienced and efficient documentation officers can very well handle the booking, flight confirmation and final ticketing. We also provide airport assistance to all departing workers at the point of embarkation.

        Moreover, our employers are being advised on the scheduled departure of workers one week before and right after their departure from Manila through fax message or telephone.

        As a procedure, we send with the departing workers all the documents and credentials as maybe required by the employers on the job site for other formalities.

ASSOCIATE OFFICES
TECHNO-QUEST MANPOWER-BAHRAINTECHNO-QUEST MANPOWER-QATARTECHNO-QUEST SOLUTION–INDIA
TECHNO-QUEST MANPOWER-INDIA  TECHNO-QUEST CORPORATION-U.K.


Source

Friday, June 11, 2010

ISO 9000 Training Charges

NITS India

 
Friday, June 11

NATIONAL INSTITUTE OF TRAINING
FOR STANDARDIZATION (NITS)
ABOUT NITS, BIS
Bureau of Indian Standards, the National Standards Body is a Statutory Organization under the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Govt. of India and is engaged in the following activities: -
Ø      Formulation of Indian Standards
Ø      Certification (Product & Management Systems)
Ø      Product Testing
Ø      Enquiry Point for WTO
Ø      Training

To meet the growing needs & expectations of the Industry, NITS was set up under the aegis of BIS in 1995. Since then NITS has been organizing various types of training programmes for industry as indicated in the training calendar. These programmes are conducted by a team of more than 250 well-experienced, qualified, trained and able officers of BIS. NITS has also been organizing International Training Programmes for Developing Countries of Asia, Africa, Europe and Latin America.
Keeping in view its expanding activities, NITS started functioning from its new premises in Noida from May 2003.
LOCATION
NITS is located in NOIDA, about 20 Km from BIS Head Office. The campus is spread over an area of 4 acres and has built-up area of 7200 sq. m. The campus is well connected from New Delhi Airport & Railway Station.
FACILITIES AT NITS, NOIDA
An Auditorium with a capacity to accommodate 100 persons & 3 Lecture Rooms equipped with State of Art training aids. Well-furnished Hostel Block with 48 Rooms and fully equipped Computer Center to take care of Software & IT related training programmes.
TYPES OF PROGRAMMES
NITS organizes following types of training programmes: -
Ø      In house training programmes for industry (at industry premises)
Ø      Open training programmes for Industry
Ø      International Training Programmes for Developing Countries
Ø      Training Programmes for BIS employees
QUALITY, ENVIRONMENT, OCCUPATIONAL HEALTH AND SAFETY, LABORATORY, HACCP RELATED PROGRAMMES
NITS organizes various In-House and Open Training programmesThe nomination form for these programmes can be downloaded. The schedule for Open programmes is planned in advance and In-House programmes are conducted on request from the organizations at their premises. These programmes are designed to sharpen skills of Managers/Executives associated with the development and implementation of Quality, Environment, occupational Health and Safety, Laboratory, occupational Health & Safety Management Systems or Food Safety Systems under HACCP in an organization.
Under Open programmes a fee of Rs 5,000/- + Service Tax per participant has been fixed for the two days programme. The charges for the three days programme are Rs 6000/-+ Service Tax per participant. This fee covers the cost of venue, course material, stationery, tea/coffee and lunch during the programme.
Apart from this BIS also organizes Lead Auditor Training Courses for five days duration as per IS/ISO 9001, IS/IS 14001, IS/ISO 22000 and IS 18001. Fee per participant is Rs 15,000/- (Non-residential) + Service Tax.  However, there is a provision to give  discount for two or more nominations from the same organization. The Courses are accredited with IRCA (International Register of Certificated Auditors), UK
The fee mentioned above is for non-residential programmes.  However, programmes organized at NITS, Noida are residential.  The boarding and lodging charges  @ Rs. 750/- + Service Tax per day is to be paid which includes (double bed single occupancy, air-conditioned room, including breakfast and dinner).
In-House programme are normally of two days duration and the charges for each of these programmes is Rs. 35,000/- + Service Tax for a group of 20 participants. In case the number of participants is more than 20 but up to 25 (Max), additional prorata charges are payable.  For In-house programmes of one-day duration, the charges are Rs. 20 000/- + Service Tax for 20 participants and for 3-day duration, these are Rs. 55 000/- + Service Tax (for 20 participants).
INTERNATIONAL PROGRAMMES
In addition to the above training programmes, Training Institute organizes the International Training Programme in Standardization and Quality Assurance for Developing Countries of Asia, Africa, Europe and Latin America every year. This programme is being organized by BIS since 1968.  NITS has also started an additional Training Programme on Management Systems for Developing Countries of 4-weeks duration.  The Govt. of India offers limited number of fellowships to the nominees of many Developing Countries under its Technical Assistance Plans for attending the programmes. Besides the fellowships, the seats are also available on Self-Financing basis in which case the expenditure is met either by the sponsoring Governments/Organizations or by the candidates themselves.
Information regarding the different countries covered under the various Government of India Fellowship schemes is available in the Indian Mission in each of the countries. The schemes are:
  • SPECIAL COMMONWEALTH AFRICAN ASSISTANCE PLAN (SCAAP)
  • INDIAN TECHNICAL AND ECONOMIC COOPERATION (ITEC)
  • COLOMBO PLAN (CP)
The fellowships include the following:
  • Cost of International air travel (one way or both ways, as applicable)
  • Cost of hostel accommodation
  • Cost of internal travel for industrial and technical visits
  • Cost of tuition fee
  • Boarding and miscellaneous expenses as per Govt. of India rules
  • Book allowance
  • Cost of medical expenses in India as per Govt. of India rules
For Self-Financing Candidates, apart from meeting expenses on to and fro international air travel, the sponsoring organization has to pay US$ 2 500/- for Training Programme on Standardization and Quality Assurance and US$ 2000 for Training Programme on Management Systems as fee which covers expenditure for boarding, lodging, internal travel in India, and tuition fee. The fee may be paid by the sponsoring organizations or the candidates themselves.
NITS also organizes other short term training programmes for overseas participants, the details of which are given below:
1.
SPECIAL SHORT-TERM PROGRAMMES AT BIS - Based on specific requests from the various countries, BIS also organizes short-term programmes in standardization and allied activities of different durations as per their needs.
2.
TRAINING IN DEVELOPING COUNTRIES BY BIS EXPERTS - In response to requests from developing countries, BIS also deputes senior officers for short duration to countries desirous of organizing the training in standardization and allied activities locally. Such training programmes have so far been organized by BIS in several countries in collaboration with their respective Governments and National Standards Bodies.
ISO 9000 and ISO 14000 Lead Auditors' Courses- NITS can also organize IRCA accredited courses in BIS or in overseas locations. For further details please contact:

Scientist F & Head
National Institute of Training for Standardization (NITS)
Bureau of Indian Standards
A-20&21, Institutional Area
Sector – 62, Noida 201 307
Telephone: 0120-2402203 and 0120-4670232
Telefax: 0120-2402202, 2402203
Email: nits@bis.org.in ; hnits@bis.org.in




PAKISTAN

Course Structure: 
==========
• Introduction of the changes and transition to ISO 9001:2008
• The implications of these changes and how they would impact businesses
• Adding value through adoption of ISO 9001:2008 This training can supplement your current qualification irrespective of the previous course provider.
Resource Person: 
==========
Facilitator of the course is Mrs. Saman Khalil a QMS/ EMS / OHSAS Lead Auditor and IRCA-UK approved trainer for the same. She carries a rich experience of auditing, implementation and maintenance of QMS in various organizations within and outside country.
Mrs. Saman has conducted more than 400 third party certification/ surveillance audits all over Pakistan and abroad has conducted numerous training sessions nationally and internationally as IRCA approved Lead Tutor.

Workshop Investment: 
==========
Pak Rs.10,000 per participant,
Early Bird Discount 10%, Special Group discount – Nominate 3 and 4th can attend FREE of COST

Read more: http://pakhr.blogspot.com/2010/06/iso-90012008-transition-training.html#ixzz0qX6CcHg5

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Tuesday, June 8, 2010

Indian Consultants speak


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Monday, June 7, 2010

Pakistans ENRON - IRAN oil pipeline

Swaminomics declared last week that India must forget the proposed Iran-Pakistan-India gas pipeline because of the outrageously high cost of Iranian gas. Some readers have asked, “Why is Pakistan willing to pay the Iranian price, and go ahead with the project minus India?” 

Answer: The pipeline is going to become Pakistan’s Enron. It will drive Pakistan towards bankruptcy and be aborted, just as Enron drove the Maharashtra government towards bankruptcy and was aborted. 

Iran and other Gulf producers have long linked the price of gas to that of oil. This was acceptable for decades when oil prices, and hence linked gas prices, were subdued. But oil shot up from $14/barrel in 1995 to a peak of $150/barrel in 2008, and it is still around $75/barrel today. 

Iran and Pakistan have agreed on a gas price linked to 80% of the Brent crude oil price. This would have been fair in 1995 but not any longer as oil is up from $14/barrel to $75/barrel. 

In a recent interview with Newsline magazine, former Pakistan petroleum secretary Gulfraz Ahmed declared bluntly, “I am now appalled to know that the present negotiations are in the region of 80% of Brent crude.” He adds, “We need this gas urgently, but on the other hand, not at this price.” 

He recalls that his original negotiation in the 1990s was for a gas price of $2.05/mmbtu (million metric British thermal unit) from Iran. But the new gas deal implies a price of $8/mmbtu if oil is $60/barrel. If oil goes up to $100/barrel — very likely in the next year or so — the gas price will soar to $13/mmbtu. And if oil returns to its 2008 level of $150/barrel — entirely possible when the Iran-Pakistan pipeline is completed in 2015 — gas will cost a mind-boggling $20/mmbtu, or 10 times as high as originally negotiated in the 1990s. 

The cost of 5,000 MW of power to be generated from the gas will rise correspondingly. If oil costs $100/barrel, the linked gas price will translate into an electricity price of around Rs 7.50/ unit. Remember that Enron had to be closed when its price rose to just Rs 4.25/unit: the Maharashtra government said this would empty its coffers. 
When Pakistan begins generating power with Iran gas in 2015, oil could be as high as $150/barrel. If so, the corresponding cost of electricity will be Rs 11/unit. Producing power at that price will be economic suicide. 

Why has Pakistan got itself into such a trap? Well, don’t be surprised: many Indians still want to join this project. Politicians and strategy wonks can be so fascinated by projects with political appeal that they forget commercial sense. The Left Front is dying to join the project just to spite the US. Pakistan too has foreign policy wonks who see the pipeline as a way to kick the US and display solidarity with Islamic neighbours, oblivious of the suicidal cost. 

When Enron proposed its 2000 MW plant in India, this was seen as a fabulously strategic project, worth paying a premium for. At the time the state electricity boards were bust, and India had a terrible power shortage. In this energy desperation, the Enron project was grasped eagerly and cleared at record speed, notwithstanding warnings about the cost. Many hoped this strategic deal would open the gate for dozens more foreign investments. 

Fifteen years later, Pakistan also has a terrible power shortage. It too suffers from energy desperation, and so is eagerly grasping a massive power project based on Iranian fuel, ignoring warnings from its own experts about the cost. 

Gulfraz Ahmed mentions a third reason for Pakistan’s behaviour: lack of negotiating skills to understand the risks of a 40-year deal with an unfavourable pricing formula. This happened in Enron’s case as well. In both cases the negotiators failed to realize the risks of a contract linked to world oil prices (which could shoot up) and denominated in dollars (the electricity price shot up every time the rupee declined). 

Critics of Enron shouted “corruption”. More than 20 cases were filed against the project but all were dismissed by the courts — there was no hard evidence. However, many Indians remained convinced that money had changed hands because Indian politicians are so obviously corrupt. I predict that the Iran gas deal will also be widely condemned as corrupt in Pakistan once the high cost of electricity becomes patently obvious. 

Corruption charges are a distraction. The Enron fiasco was caused by a combination of energy desperation, incompetent negotiation, and fanciful notions of strategic importance. Pakistan faces a similar fiasco for the same three reasons.

Source

Monday, May 24, 2010

ISO Survey

Attention ISO 9001 certified organizations!
UNIDO (United Nations Industrial Development Organization), ISO (International Organization for Standardization) and IAF (International Accreditation Forum) are seeking your inputs and opinions about your experiences in implementing a quality management system and obtaining certification to ISO 9001. We invite you to take part by accessing the online survey at www.unido9001asia.org . This is an important part of the project "Impact of ISO 9001 certification in Asian Developing Economies" which will provide recommendations on the future strategic direction for standards bodies, certification bodies and accreditation bodies both at the international and at the local level. NOTE: The closing date for completing this survey is July 15th 2010 ;.


Source

Impact of ISO 9001 Certification in Asian Developing Economies

Welcome to the dedicated website for UNIDO Project TE/RAS/09/003 (Impact of ISO 9001 certification in Developing Asian Economies)

If you are accessing this website, you are probably aware that ISO 9001 (Quality management systems – Requirements) is one of the most successful standards ever published by ISO, and that there are around 1 million accredited certificates issued around the world to ISO 9001:2000 or ISO 9001:2008.

In order to assess the impact of ISO 9001 implementation and certification in developing Asian economies, the Trade Capacity Building Branch of UNIDO, with cooperation from ISO (International Organization for Standardization) and the IAF (International Accreditation Forum) has undertaken the above mentioned project, which is being funded by NORAD (the Norwegian Agency for Development Coordination). The countries involved in the study are

  • Bangladesh
  • Bhutan
  • India
  • Indonesia
  • Malaysia
  • Maldives
  • Nepal
  • Pakistan
  • Philippines
  • Sri Lanka
  • Thailand
  • Vietnam

The project has been divided into three main phases:

Phase 1 (now complete): Gathering data on the impact of ISO 9001 certification on the quality of products as perceived by customers. This part of the project was aimed at major institutional purchasers, who are customers of ISO 9001-certified organizations. The objective is to identify the benefits and areas for improvement regarding the use of accredited ISO 9001 certification as a basis for supplier selection and evaluation.

Phase 2 (planned for 2nd quarter 2010): Gathering data from certified organizations about their perceptions about the benefits and effectiveness of the ISO 9001 implementation and certification process. If your organization is located in one of the above mentioned countries, and you have a quality management system that has been certified to ISO 9001 by an accredited certification body, then we would appreciate you taking the time to fill out the questionnaire. This should not take more that about 20 minutes of your time, and by providing your opinions, you will be contributing to the improvement of the ISO 9001 standard itself, and to the accredited certification process. Once you have filled out the questionnaire, please return it as an e-mail attachment to:

Phase 3: (Planned for 4th quarter 2010): We will be organizing two international workshops (Paris and Shanghai) to provide feedback to ISO and IAF member organizations, and a series of local workshops in each of the participating countries, to provide feedback to all interested parties. You will be informed of the dates of these workshops via this website in due course.

All the information we obtain during Phases 1 and 2 of the project is being used to prepare statistical data for inclusion in the survey report, but without reference to the individual source. All detailed information submitted will be treated in the strictest of confidence, for the exclusive use of UNIDO. It will not be disclosed to third parties (certification bodies, accreditation bodies, ISO, IAF, or others) under any circumstances. In no way will it be used to make judgements about the certification or accreditation status of the participating organizations or their certification bodies.

IMPORTANT NOTE: This is a project-specific website that has been established for a limited period of time, for this project only. For that reason, although this is an official UNIDO project, with support from IAF and ISO, we have intentionally not included the respective logos on the site. If you have any doubts regarding the authenticity of the project, please contact one of the participating partners vis the “contacts” section of the following websites:

For more information about the project and the project objectives, please see the summary PowerPoint presentation



Source



UNIDO Project TE/RAS/09/003 Phase 2 Survey


UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION

(In collaboration with ISO – International Organization for Standardization and IAF – International Accreditation Forum)
PROJECT TE/RAS/09/003 Phase 2
(CONFIDENTIAL WHEN COMPLETED)
PERCEPTIONS OF CERTIFIED ORGANIZATIONS REGARDING THE
ACCREDITED CERTIFICATION PROCESS FOR ISO 9001

Thank you for agreeing to take part in this important project. The following questionnaire is
designed to address several key components regarding your experiences, as an ISO 9001-
certified organization, regarding the certification process.

PLEASE DO NOT BE PUT OFF BY THE LENGTH OF THE QUESTIONNAIRE – IT
HAS BEEN DESIGNED TO BE QUITE QUICK AND EASY FOR YOU TO
COMPLETE


The information you provide will be used to prepare statistical data that will be included in the
survey report, but without reference to the individual source. All detailed information
submitted will be treated in the strictest of confidence for the exclusive use of UNIDO, and
will not be disclosed to third parties (certification body, accreditation body, consultant or
others) under any circumstances. In no way will it affect your certification status.

IMPORTANT NOTES:

We request that this questionnaire be filled out by the MANAGEMENT
REPRESENTATIVE of your organization, without discussing with any consultant
who may have helped in the implementation of your system, or with your
certification body. This is not because we don’t trust them – it’s because we want
YOUR opinions!

  • We have intentionally NOT requested any detailed information about your consultant, so you can feel free to comment openly.
  • This is not intended to be an examination! If you don’t know the answer to some ofthe questions, please say so – there is no need to carry out research to find the “correct” answer.
  • If you have difficulty with any question, please leave it blank and continue with the rest of the questionnaire.


This survey should take no longer than about 20 minutes to complete. You may pause at any time by clicking on the 'resume later' link at the bottom of each page, and complete the survey at a later time
Information Security and Privacy

All data submitted in response to this questionnaire will be maintained anonymously in a secure database, and will not be released to third parties under any circumstances. Except as otherwise mentioned in the text of the questionnaire, no respondent identity details will be maintained. If you have been given a password to allow you to access the questionnaire, this is held separately from your responses, and cannot provide any cross-reference between your identity and your responses. It will only be used to allow us to confirm whether or not you have completed the questionnaire.

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UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Part 1

ABOUT YOUR ORGANIZATION


*1.1 Name and address

Name:

*Address:
*1.2 Management representative

*1.3 Main area(s) of activity

(eg: Electrical/electronics; Equipment/machinery; automotive etc)

*1.4 Are you part of a larger organization?

(For example, are you a local branch of a multinational company?) - Please provide details

*1.5 Number of employees in your organization

Choose one of the following answers
*1.6 How long have you been certified to ISO 9001?

Choose one of the following answers
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UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Part 2

ABOUT THE IMPLEMENTATION OF YOUR QUALITY MANAGEMENT SYSTEM


2.1 What were your main reasons for implementing a quality management system and seeking Certification?

(Please note the THREE most important factors in order of importance, with “1” being the most important)

123
Customer pressure / tender requirement
To gain access to international markets
For internal improvement
To gain competitive advantage
Marketing / PR
Corporate or topmanagement objective
Other (Please state below)
Space for additional comments……….

2.2 How long did it take you from the time you decided to start implementing your system until you had obtained certification?

Choose one of the following answers
2.3 Did you employ the services of a consultant to help with the implementation?

Space for additional comments……….

2.4 If you answered “Yes” to Question 2.3, what was the contribution of the consultant(s) you used?

Consultant was not used for this activityConsultant provided some inputs, but we did this ourselvesConsultant did this for us
Preparation of Quality Policy
Preparation of Quality Manual
Preparation of Flowcharts / Systemlevel procedures
Preparation of detailed operating procedures / work instructions
Employee awareness training
Training of internal auditors
Carrying out Internal audits
Management review
Selection of Certification Body
Contract negotiations with certification body
Coordination during certification body audit
2.5 Were you satisfied with the performance of the consultant you used?

Choose one of the following answers
2.6 Please estimate the total costs involved in implementing and certifying your quality management system to ISO 9001 (in your local currency)

Only numbers may be entered in these fields

Space for additional comments……….

2.7 Regardless of whether you can quantify the total costs, do you consider that the investment was worthwhile?

Choose one of the following answers
2.8 Do you hold any other certifications?

Check any that apply
2.9 If you are certified to ISO 14001, are you satisfied with the current level of compatibility in the way the two standards are written (ISO 9001 and ISO 14001)

Choose one of the following answers
Space for additional comments……….

2.10 If you are also certified to ISO 14001 and/or other management systems, which best describes the way you have implemented these systems?

Choose one of the following answers
Space for additional comments……….

2.11 Are you familiar with the ISO 9004 guidance standard “Managing for the sustained success of an organization – a quality management approach” which provides recommendations (not requirements) for organizations that wish to improve beyond compliance with ISO 9001 requirements?

Choose one of the following answers
Space for additional comments……….

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UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Part 3

ABOUT YOUR CHOICE OF CERTIFICATION BODY


3.1 Which of the following best describes your certification body?

Choose one of the following answers
Name of your certification body (optional), and space for additional comments……….

3.2 Certification bodies (who issue ISO 9001 certificates) often choose to be accredited, in order to provide additional confidence in their competence and impartiality. Do you know the name of the accreditation body that has accredited your certification body?
(Please write the name in the space provided – if you don’t know, please say so – don’t do research to find out!)

Do you know the name of the national accreditation body for management systems certification in your country?

(Please write the name in the space provided – if you don’t know, please say so – don’t do research to find out)

3.4 Can you name any foreign accreditation bodies for management systems certification?

(Please write down the name(s) of the first one(s) that you can think of in the space provided – if you don’t know, please say so – don’t do research to find out)

3.5 Have you heard of the IAF (International Accreditation Forum)?

Choose one of the following answers
3.6 Have you ever changed your certification body?

Choose one of the following answers
3.7 Think about how you selected your current certification body. Please comment on the following statements, using a scale of 1 – 10, indicating the extent to which you disagree (“1”) or agree (“10”) with each statement.

Strongly disagree 1-2 , Disagree 3-5 , Agree 6-8 , Strongly agree 9-10.

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We had no input – our consultant negotiated with the certification body on our behalf
We made the decision purely on our own.
We took into consideration recommendations from major customers
We checked to see which certification body had the best reputation in our own country / industry sector
It was important for the certification body to have an international reputation
We chose the certification body because we heard they were the easiest
We chose the certification body because they were the cheapest
We didn’t care whether the certification body was accredited or not
It was important for the certification body to be accredited by our national accreditation body
It was important for the certification body to be accredited by a foreign accreditation body
It was important for the certification body to be accredited by a member of the IAF (International Accreditation Forum)
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Source

UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Part 4


ABOUT THE CERTIFICATION PROCESS



4.1 Did you have any contacts with the certification body prior to their initial audit?

Check any that apply
4.2 How many auditor-days did the certification body use during your initial (or most recent full re-certification) audit?


(for example, 2 auditors full-time for a total of 3 days = 6 auditor-days)


Only numbers may be entered in this field

4.3 Think about your initial certification (or most recent full re-certification) audit process. Please comment on the following statements, using a scale of 1 – 10, indicating the extent to which you disagree (“1”) or agree (“10”) with each statement.


Strongly disagree 1-2 , Disagree 3-5 , Agree 6-8 , Strongly agree 9-10.

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The audit process was challenging
The audit process was fair and impartial
The audit was too easy
The auditors were professional and competent
The auditors had a good understanding of our business and processes
The auditors spent most of their time looking at procedures and records
The auditors were keen to observe our processes in operation, and to talk to the employees involved.
The auditors told us what they thought we should be doing
The auditors spent enough time interviewing our top management
The auditors rarely left the management representative’s office
The auditors were able to identify problem areas in our system, and raise the appropriate non-conformities
Our consultant answered most of the auditors’ questions
4.4 How often does your certification body visit you to carry out surveillance audits, to ensure your system continues to meet the ISO 9001 requirements?

Choose one of the following answers
4.5 How many auditor-days does your certification body spend each year on surveillance audits?


(for example, 2 auditors full-time for a total of 2 days = 4 auditor-days)

Only numbers may be entered in this field

4.6 Think about your periodic surveillance audits. Comment on the following statements, using a scale of 1 – 10, indicating the extent to which you disagree (“1”) or agree (“10”) with each statement.


Strongly disagree 1-2 , Disagree 3-5 , Agree 6-8 , Strongly agree 9-10.

12345678910
The surveillance audits ensure that our system continues to meet the requirements of ISO 9001
The surveillance audits encourage us to improve our system
The surveillance audits are very useful
The surveillance audits are focused only on documentation.
The certification body always uses the same auditor(s) for surveillance audits
The auditor never raises any nonconformities during the surveillance audits
We find the surveillance audit report to be very useful
We continue to get value for money with our certification
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Source

UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Part 5


ABOUT YOUR OVERALL EXPERIENCE OF ISO 9001 CERTIFICATION



5.1 Please comment on the following statements, using a scale of 1 – 10, indicating the extent to which you disagree (“1”) or agree (“10”) with each statement.


Strongly disagree 1-2 , Disagree 3-5 , Agree 6-8 , Strongly agree 9-10.

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Our top management has been totally committed to the implementation of ISO 9001
We have derived significant benefit from implementing ISO 9001 in our organization
ISO 9001 certification has helped us to achieve our objectives (as mentioned in Question 2.1)
ISO 9001 certification has helped us improve the way we work
ISO 9001 certification has provided us with more confidence in our ability to produce conforming products
Our customers give us credit for our ISO 9001 certification when they choose their suppliers
ISO 9001 certification has reduced the number of audits we receive from our customers
ISO 9001 has helped us to focus on continually reducing internal re-work and waste
ISO 9001 has helped us to focus on continually reducing internal re-work and waste
We have obtained more business because of our ISO 9001 certification
We can get a higher price for our products as a result of certification
We have a much better understanding of our processes as a result of ISO 9001 implementation and certification
ISO 9001 has obliged us to produce too much un-necessary documentation
We have never seriously considered changing our certification body
We have never seriously considered cancelling our certification (on our own initiative)
Overall, the implementation of our quality management system and certification to ISO 9001 has been a good investment
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Source

UNIDO Project TE/RAS/09/003 Phase 2 Survey


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Last Part

Additional comments not covered elsewhere in the survey


Space for additional comments not covered elsewhere in the survey……….



Source

hank you for participating in this survey. If you would like to add additional comments to be
taken into consideration, please feel free to do so. If you would like to discuss your comments
in more detail,

please contact Dr Nigel H Croft, the UNIDO Lead Consultant for this project.




http://www.unido9001asia.org