QMS auditing topics
Introduction to the ISO 9001 Auditing Practices Group
The need for a 2-stage approach to auditing
Measuring QMS effectiveness and improvements
Understanding the process approach
Determination of the “where appropriate” processes
Auditing the “where appropriate” requirements
Demonstrating conformity to the standard
Linking an audit of a particular task, activity or process to the overall system
Auditing continual improvement
Auditing a QMS which has minimum documentation
How to audit top management processes
The role and value of the audit checklist
Scope of ISO 9001, Scope of Quality Management System and Defining Scope of Certification
How to Add Value during the audit process
Auditing competence and the effectiveness of actions taken
Auditing Statutory and Regulatory requirements
Auditing Quality Policy, Quality Objectives, and Management Review
Auditing ISO 9001, Clause 7.6 Control of monitoring and measuring equipment
Making effective use of ISO 19011
Auditing Customer Feedback processes
Guidance for reviewing and closing nonconformities
Auditing Internal Communications
Auditing Service Organizations
Third Party Auditor Impartiality and Conflict of Interest
Auditing the Effectiveness of the Internal Audit
Auditing Electronic Based Management Systems
Auditing the Management of Resources
Auditing Customer Communications
Auditing the Design and Development Process
Auditor Code of Conduct and Ethics
Guidance on Cultural Aspects of Auditing
Auditing the Procurement and Supply Chain Processes
Added Value Audits versus Consultancy
Approach to Demonstration of Traceability of Measurement Results
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