TQM in INDIA

Total quality management—problems and prospects in India

Author: B. Sarkar ^a

Affiliation:

a Indian Institute of Management, Calcutta, India

DOI: 10.1080/09544129100000028

Publication Frequency: 12 issues per year

Published in: Total Quality Management & Business Excellence, Volume 2, Issue 3 1991 , pages 239 - 248

Subject: Quality Assurance & Total Quality Management;

Formats available: PDF (English)

Previously published as: Total Quality Management (0954-4127, 1360-0613) until 2003

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Abstract The 14 points given by Dr W.E. Deming to achieve total quality management (TQM) are described. The organizational and national culture which led to the success of the Japanese in implementing TQM in their industries is discussed in brief. A detailed discussion on the status of Indian industries in respect of the 14 points necessary for the implementation of TQM is presented. While discussing the 14 points individually, the existing status of industries in India and the scope for the application of these 14 points is described.

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